Reference

The Terms That Cover Your Account

Opening an account here means you accept one set of rules — the ones on this page — and they apply the moment you log in, deposit with bKash, Nagad or Rocket, or join a table.

Account rules in plain wordsWallet and payment clausesCovers tables, slots and sportsbookJurisdiction-dependent accessUpdated when our flow changes
499ber The Terms That Cover Your Account
ASK BEFORE YOU ASSUME

Where to Send Account Questions

If a clause here doesn't match what you see in your account, ask us before you act on it. A wallet transfer that looks stuck or a withdrawal that is waiting on verification is usually a details mismatch, and we can check it against your account record faster than you can guess at it.

Live chat from your account Sign in and open the chat panel so we can see your account ID and the payment reference straight away. Give the wallet name and the amount you sent.
Email for written replies Send clause questions, document copies or a formal request to change your details by email. You get a written answer you can keep alongside your records.
Wallet verification desk For bKash, Nagad or Rocket issues, send the transaction ID from your app. Our team matches it to your account wallet before anything is credited or released.
HOW WE HANDLE IT

Your Data and Account Protection

Terms only work if the account behind them is secure. We keep verification records tied to your account ID, we check device and login patterns, and we limit who inside our team can open a payment dispute file. Your part is simple: keep your password and your wallet PIN separate, and never share an OTP with anyone who messages you.

Data we keep Your account details, verification documents and payment references. We use them to run the account, settle disputes and meet our own record-keeping duties.
Cookies on this site Session cookies keep you signed in and remember your language choice. You can clear them in your browser, though you will need to sign in again afterwards.
How long records stay Payment and verification records are kept for the period our record-keeping duties require, then removed. Ask us for details on your own file.
Changing your details Raise a request through chat or email and we tell you what evidence we need. Name or wallet changes go through verification before they take effect.

Terms & Conditions Questions

The questions below come up most often when someone reads these terms for the first time. If yours isn't here, chat is open from inside your account and email works for anything you want in writing.

Yes. Ticking the box at signup confirms you accept this page as it stands. If you keep using the account after we update a clause, that also counts as acceptance.

Send us the transaction ID from your bKash app through chat. We match it to your account wallet and credit it once the reference checks out. Do not send the same amount twice.

No. One account per person, and the name on it must match the name on your bKash, Nagad or Rocket wallet. Duplicate accounts can be closed and any balance reviewed.

The lobby you see depends on where you are and what your local law allows. Some titles, including certain cricket markets, may not be offered in every region.

You can ask us to close the account at any time through chat or email. We remove what we no longer need to keep, but payment and verification records stay for the period our duties require.

If a provider voids a round, the stake goes back to your account wallet and the round is treated as not played. You will see the adjustment in your account history.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.